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Rewind

Rewind Claims · Insurance contents

Contents that would have been discarded — back in use

Every day, Rewind collects, values and verifies contents from insurance claims for Trygg-Hansa and other Swedish insurers. Items arrive through our own logistics and police recoveries — everything from art, luxury watches, smartphones and tablets to e-bikes, computers and designer furniture. What can be saved is returned to the market instead of being destroyed.

The daily flow · in numbers

  • 3

    Insurers

  • 99%

    Reuse rate

  • Daily

    Collection & claims verification

Trygg-Hansa & friends ♥
High-value contents on Rewind's bench — watches by TAG Heuer and Hublot, bags by Louis Vuitton and Chanel, ready for claims verification

What we handle

All contents — whatever the category

We are not locked to any product category — virtually all contents are received, inventoried, authenticated, condition-graded (A–E) and prioritised between reuse, repair and recycling. Insurance contents are a different flow from major losses: fewer items, but often high values and wide variety. The examples below are just a selection.

  • Art & paintings
  • Luxury watches
  • E-bikes & cargo bikes
  • Smartphones & tablets
  • Computers & electronics
  • Designer furniture
  • Gold jewellery
  • Musical instruments
  • Hi-fi & speakers
  • Designer bags

Handling every category has an extra advantage for Bra Miljöval-certified insurance: the flow covers the mandatory product types (mobile phones, computers, tablets, TVs, furniture, bicycles) that require reuse reporting — ready to pass on. Read about Bra Miljöval →

Claims verification

Fair payouts — and less fraud

Whether we come in before or after the payout decision, we verify every item and establish authenticity and condition (A–E) — using our own expertise or together with valuers, auction houses and other partners. Everything is documented and reported back per claim, giving the insurer an objective basis:

  • Minimises fraud

    When an item's authenticity and condition are physically verified, exaggerated or false claims become much harder to push through.

  • Fair compensation

    A documented, independent condition assessment provides a fair basis — for insurer and policyholder alike.

One-stop shop

The claims adjuster's single point of contact

The journey to settlement can start with us. Rewind manages the entire chain, claim by claim — with no other parties for you to bring in:

  1. 1

    Claims verification & certificates of authenticity

    Damage and authenticity are established — with our own expertise or through valuers and auction houses.

  2. 2

    Valuation

    A market-based valuation of the item as the basis for decisions and payouts.

  3. 3

    Collection & resale

    Daily, through our own logistics and police recoveries; what can be saved is reused, the rest properly recycled.

  4. 4

    Money back to the claim

    The surplus from the sale is returned to the insurer.

  5. 5

    Sustainability report at claim level

    Measurable avoided CO₂ emissions per claim — ready for your CSRD reporting.

We also handle policyholder contact and logistics. That relieves your claims handlers and gives the policyholder a smooth, fast experience — reflected in very high customer satisfaction.

The avoided climate impact is aggregated and included in the verified sustainability data we publish on our sustainability page.

Are contents claims being paid out or discarded today?

A conversation about what a daily reuse flow would look like for you — and the sustainability benefit it adds to your climate reporting.